THE INTAKE TEARDOWN
What is your intake desk leaking?
Four inputs from your own operation. The arithmetic does the rest — your number, not our claim.
Default: industry median — 40% of law-firm calls answered (Clio Legal Trends Report 2024, Lux Research study)
Your assumption — adjust it. Callers who reach voicemail often sign with whoever answers next.
missedPerMonth = 600 × (1 − 40%) = 360
lostForGood = 360 × 50% = 180
lostSigned = 180 × 12% = 21.6
monthlyLeak = 21.6 × $4,000 = $86,400
annualLeak = monthlyLeak × 12
$1,036,800
estimated annual leakage
Every input above is yours. Compensable asserts nothing about your firm's results.
Want this as a one-page teardown?
We'll send your numbers back as a short written teardown with the governed-intake plan that would plug the leak.
Thirty minutes. Bring this number.
We'll run a live call, work a sample docket, and show you the system refusing a call it shouldn't make.