THE ONE COMPARISON THAT MATTERS
Generic voice AI handles a call. Compensable answers to the record.
No named competitors — just the questions to ask any vendor, and our answers in writing.
| Question | Typical voice AI | Compensable |
|---|---|---|
| Can anyone at the firm override the consent/DNC floor? | Configurable — an admin can | ✓No. No toggle, no bypass, for anyone |
| Where do calling-hour rules come from? | A prompt or a setting | ✓Statute-cited state tables, checked in code |
| What happens when data is missing? | Usually dials anyway | ✓Holds the touch. Unknown means no |
| Can counsel verify what happened on a call? | Logs, if exported | ✓Tamper-evident record, verifiable on demand |
| Does it disclose it's AI? | Optional | ✓Every call, first thing, always |
| Is compliance an add-on SKU? | Often paid extra | ✓Never. Same floor in every plan |
| Is pricing published? | Rarely | ✓Yes — per call and per minute, all-in |
Category-level comparison based on our July 2026 review of ten vendor sites; ask any vendor these questions directly.
Thirty minutes. Compare it live.
We'll run a live call, work a sample docket, and show you the system refusing a call it shouldn't make.